How Memberships Work

Customers can purchase a membership to receive bulk session credits or pay to access a specific product your program is offering. Memberships can be billed monthly, quarterly, or yearly.💸

Membership Cycle

Memberships go through a series of statuses as it is created, purchased, and automatically charged each billing period.

1. Incomplete: The membership has been created but has not been paid for.
2. Scheduled: The membership has been created and is scheduled for an automated payment on a specific date.
3. Active: The membership has been paid for in the current billing period.
4. Past Due: The membership failed an automated payment for the billing period and will retry in 3 days.
5. Unpaid: The membership failed to process, and the previous status was 'Incomplete.'
6. Trialling: The membership is currently in the trial period.
7. Cancelled: The membership has been cancelled, and will no longer allocate credits or process payments.
8. No Payment Method: The customer has no online payment method associated with their account, and the payment will fail when they are automatically charged at the next billing period.